As a Medical Secretary, I am one of the front line staff for our patients. I get to be the bright spot in their day when they arrive and I help to make them feel as comfortable as possible. I assist in taking care of the small things like remembering their name, and I also work diligently to ensure multiple deadlines are met, forms are filled in correctly, and appointments are received in a timely manner. I have the privilege to work with a team of individuals who communally agree to consciously do good for others. Whether it’s a Nurse Practitioner, a fellow Medical Secretary or any of our esteemed members of the interdisciplinary team, we all share a common view - to be the good we wish to see in the world. Our team is dedicated to providing the best care possible to our many valued patients. That is why I love my job.
Melissa Hayden, Medical Secretary, Sudbury District Nurse Practitioner Clinics